Returns

Whiteseason is currently not accepting returns at this time as all goods are made to order, specifically for you!

Please ensure to double check all product measurements and read all product information before placing your order. If you have any questions regarding product, contact us via email through our contact portal.

Damages and Issues 

We would be happy to assist with an alternative if there is an issue with your order.

Please inspect your order upon receival and contact us immediately via email if the item is defective, or damaged so that we can evaluate the issue and correct it.

Refunds are only guaranteed for incorrect items shipped, items with defects, or items damaged during the shipping process — which must be completed within 14 days of your delivery with the receipt or proof of purchase.

Customer Service

If you need to modify your order, email us with your order number and the correct information. We will do our best to accommodate your request, but cannot guarantee that changes can be made before your order is sent to production.

Please always double-check your cart and shipping information before placing your order.